Privacy policy

Depending on your role, we collect:

• account details: name, email address, password (stored only in scrambled form) and date of birth
• for students: class or stage, interests, subjects, marks you enter, assessment answers and results, goals and roadmap progress
• for students under 18: your parent or guardian's name and email address, and their consent record
• messages you send to mentors, the assistant or our contact form
• basic technical data such as device type and error logs, needed to keep the service running

We use your data to run your account, give recommendations and roadmaps, let mentors and parents support you, keep the platform safe, and improve it using combined statistics that do not identify you.

Recommendations are produced by fixed rules that we can explain. We do not sell your data and we do not show advertising.

For students under 18 we ask a parent or legal guardian to give verifiable consent before full access is switched on. We only collect what we need from minors.

A guardian can ask us to show, correct or delete their child's data, or withdraw consent, by contacting us.

Students control what is shared. Parents and guardians see only what the student shares with them. Mentors see what is needed to guide you; a mentor's private notes are never shown to parents.

We use service providers to host the platform and send email. They may only use data to provide those services for us. We share data with authorities only where the law requires it.

We keep your data while your account is active. If you delete your account, we remove or anonymise your personal data after a short grace period in which you can still restore it. [Exact retention periods to be confirmed by legal review.]

Security logs and records we must keep by law may be kept longer.

You can see and correct your details, download a copy of your data and ask us to delete your account from the account settings, or by contacting us. You can also withdraw consent or complain to us about how we handle your data.

We use encryption in transit, limit who can access data, and keep personal data out of our logs. No system is perfectly secure; we will tell you and the authorities if a breach affects you, as the law requires.

We use only the cookies needed to keep you signed in and the site working. We do not use advertising cookies.